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Tag: process

2017 and The Year Ahead

Intro2017 was a year of many wins and many loses, many firsts and many lasts. My hope for 2017 was “a year of growth”, and what I got was a both “a year of life” a...

Gaining Insight Through Analytics

Your everyday analyticsBelieve it or not, analytics has not always been top priority for businesses with a web presence. Even back in the day when the most robust ...

Own the Customer Experience

We all careWe've been thinking about the customer experience for a very long time. It's practically common sense these days for businesses to value customer servic...

Small Talk

There are some seriously fantastic web design agencies in town. I've worked with several of them over the years and built some awesome friendships along the way.One ...